Reference

How We Run Things at tibajee

These terms set out what you agree to when you open and use a tibajee account. Access and eligibility depend on your local law and the regions we currently support — read through before you start.

Account-holder agreementbKash, Nagad, Rocket deposits coveredApplies to all device accessBangladesh-region eligibilitySubject to local law
tibajee How We Run Things at tibajee
ACCOUNT PROTECTION

How We Protect Your Account

Security and fair account management sit at the centre of how tibajee operates. Here is what we do on our end and what you can expect when you need to act on your account.

Account Security

Your account is protected with OTP verification on login. If you notice unusual access, contact support immediately and we will lock the account while we investigate.

Data Handling

We hold only the information needed to run your account and process payments through bKash, Nagad, and Rocket. We do not sell your data to third parties.

Wallet Accuracy

Every deposit and withdrawal is logged against your account wallet in real time. If a transaction shows incorrectly, raise it with support and include the payment reference.

Term Change Requests

To request a review of how these terms apply to your account, or to close your account, contact us via live chat or email. We process closure requests within a reasonable timeframe.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account, our support team handles queries through the channels below. For wallet or transaction disputes involving bKash, Nagad, or Rocket, include your transaction reference when you write in.

Live Chat Open the chat window from your account dashboard. Available for account and terms queries during support hours.
Email Support Write to our support address for detailed terms questions or formal account concerns. We aim to respond within one business day.
Help Centre Our help pages cover common terms questions — account rules, wallet limits, and what happens if your region changes status.

Common Questions About Our Terms

Straight answers to what people actually ask about the tibajee account agreement.

These terms apply to anyone who opens a tibajee account. Eligibility depends on your location and local law — it is your responsibility to confirm access is permitted where you are.

We may update terms when our services change. We flag material updates on the site before they take effect. Continuing to use your account after that point means you accept the changes.

We will contact you through your registered details and work through any outstanding wallet balance using our standard withdrawal process before the account is closed.

Identity checks before releasing a withdrawal are standard practice. They protect your account from unauthorised access. Submit the requested documents and our team will process the withdrawal promptly.

No. Each person may hold one account only. Operating multiple accounts is a breach of these terms and may result in suspension of all associated accounts and wallet balances.

Contact us via live chat or email with your account details. We handle closure and formal terms review requests and aim to confirm receipt within one business day.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.