Reference

Privacy Policy

We built tibajee for Bangladesh players who move between mobile and desktop, deposit through bKash or Nagad, and expect their account data to stay private.

Account dataWallet transactionsDevice informationSupport historyCookie preferences
tibajee Privacy Policy
CONTACT PATHS

Privacy Questions

If you have a question about this policy, want to see what data we hold about your account, or need to request a change or deletion, reach us through the channels below. We respond to data requests within the timeframe set by Bangladesh data protection standards where applicable, and we verify your identity before releasing any account information.

Team online

Account Data Requests

Send a message from your registered email or mobile number explaining what information you want to review, correct or delete. We verify your identity and respond with the details or confirmation within a few business days.

Privacy Support Line

Contact our support team through the live chat in your account dashboard. Mention that your question is about privacy or data handling, and we will route it to the right team for a detailed answer.

Policy Updates

We post every policy update on this page. If you want to receive a notification when we change how we handle data, enable account notifications in your settings so we can send you an alert.

DATA PRACTICES

What We Protect

We handle account data, payment information and device activity with the same care we apply to your withdrawals. Your mobile number, wallet transaction history and session logs are encrypted, stored separately from public-facing systems, and accessed only by the teams that need them to verify your identity or investigate a support request. Here is what we protect and how.

Account Security We encrypt your password and mobile number when you register. We do not store your bKash or Nagad PIN, and we never ask for it in a message. If you forget your password, we send a reset link to your registered contact.
Payment Data When you deposit through bKash, Nagad or Rocket, we receive a transaction reference number and the amount you sent. We do not see your full wallet balance or transaction history outside our platform. Your withdrawal requests are verified against your deposit source.
Cookies and Tracking We use session cookies to keep you logged in and preference cookies to remember your language and currency choices. We also use analytics cookies to see which games you open most often so we can improve the lobby layout. You can clear cookies from your browser anytime.
Data Retention We keep your account information, deposit records and support messages for as long as your account is active, plus the retention period required by financial standards. If you request account closure, we archive the data, then delete it after that period ends.

Privacy Policy Questions

We collect your mobile number or email address, the device identifiers your phone or browser sends, and the payment details you provide when you deposit through bKash, Nagad or Rocket. We use this to verify your identity and process transactions.

We share transaction details with your payment provider so they can complete the transfer, and we share session activity with our game studios to prevent fraud. We do not sell your personal data to marketers or unrelated companies.

Send a data request from your registered email or mobile number. We verify your identity and send you a report of the account information, deposit history and support messages we have stored. We respond within a few business days.

Yes. Contact us with a deletion request from your registered contact. We close your account, archive the data for the retention period required by financial standards, then delete it. We cannot delete transaction records during the retention window.

This policy applies to users in regions where tibajee service is available under local law. If local regulations restrict online gaming or wallet-based deposits, you should not create an account. Check your jurisdiction before registering.

We post every update on this page. If the change affects how we handle your data or who we share it with, we also send a notification to your registered email or mobile number so you can review the new terms.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.